Privacy Policy

Privacy Statement for Cultivate Artists Studio CIC
Last Updated: 9th August 2025

Cultivate Artists Studio CIC (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Statement explains how we collect, use, and safeguard your personal information when you visit our website (www.cultivateartists-studio.org.uk) or interact with us. 

1. Who We Are Cultivate Artists Studio CIC is a Community Interest Company that supports clay-based artists through providing studio space, workshops, and community projects. 
Registered Office: 119 Railway Arches, London E10 7FG Number: 15300916
We are the “data controller” for the purposes of data protection law. 

2. Information We Collect We may collect and process the following types of information: 
• Information you provide directly 
• Name, email address, telephone number 
• Postal address (if relevant to memberships or events) 
• Payment details for memberships, workshops, or donations (processed securely by third-party payment providers) 
• Any other information you send us via email, forms, or survey responses 
• Information we collect automatically 
• IP address, browser type, operating system
• Pages you visit and time spent on the site (via cookies and analytics tools) 

3. How We Use Your Information We use your information to: 
• Provide services you request (e.g. event, workshop bookings) 
• Respond to your enquiries • Process payments and issue receipts 
• Send updates about events, exhibitions, and opportunities (if you have consented) 
• Maintain and improve our website and services 
• Comply with legal obligations 

4. Legal Basis for Processing We process your personal data under one or more of the following legal bases: 
• Consent – for sending you marketing or newsletters 
• Contract – where processing is necessary to deliver a service you have requested 
• Legal obligation – to meet regulatory or statutory requirements 
• Legitimate interests – to run our organisation effectively while protecting your rights 

5. Sharing Your Information We do not sell or trade your personal information. We may share it with: 
• Service providers (e.g. payment processors, email newsletter services) 
• HMRC or other authorities when required by law 
• Event partners or collaborators (only with your consent) All third parties are contractually required to keep your information secure and use it only for agreed purposes. 

6. Cookies & Website Tracking Our website uses cookies to improve functionality and analyse traffic. You can control or disable cookies in your browser settings, but this may affect your website experience.

7. Data Retention We keep your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Once no longer needed, it will be securely deleted or anonymised. 

8. Your Rights You have the right to: 
• Access the personal data we hold about you 
• Request correction of inaccurate information 
• Request deletion of your personal data 
• Withdraw consent (where we rely on consent to process your data) 
• Object to processing based on legitimate interests 
• Request restriction of processing 
• Receive your data in a portable format To exercise your rights, please contact us using the details below. 

9. How We Protect Your Information We take appropriate security measures (technical and organisational) to protect your personal data against unauthorised access, alteration, disclosure, or destruction. 

10. Contact Us If you have any questions about this Privacy Statement or your data, please contact: Cultivate Artists Studio CIC 
Email: cultivateartiststudio@gmail.com
Address: 119 Railway Arches, London E10 7FG
If you are not satisfied with how we handle your information, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk. 

11. Changes to This Privacy Statement We may update this Privacy Statement from time to time. Changes will be posted on this page with an updated “Last Updated” date. If you’d like, I can also draft a matching Cookie Policy for www.cultivateartists-studio.org.uk so it matches this Privacy Statement and keeps your site GDPR-compliant
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